DEFINITIONS:

In this privacy policy, the following definitions are used:

Data:
Includes information that you submit to Novalife via the Website, and information which is accessed by Novalife pursuant to your visit to the Website.

Cookies:
A small file placed on your computer by this Website when you either visit, or use certain features of the Website. A cookie generally allows the website to “remember” your actions or preference for a certain period of time.

Data Protection Laws:
Means all applicable laws, rules, regulations, and statutory instruments relating to the protection, processing, and privacy of personal data, including, without limitation:

• The Information Technology Act, 2000 and rules thereunder (India);

• The Digital Personal Data Protection Act, 2023 (India);

• The General Data Protection Regulation (Regulation (EU) 2016/679) (EU/EEA);

• The Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE), and related Executive Regulations;

• The Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (POPIA) (South Africa);

• Any other applicable laws in jurisdictions where Novalife operates or processes personal data.

Data Controller:
Shall mean Novalife Consultancy Private Limited, which, either alone or jointly with others, determines the purposes and means of the collection, processing, use, storage, and disclosure of personal data, in accordance with the provisions of applicable Data Protection Laws.

The personal data we collect may include basic details such as your name, job title, address, email address, telephone number, date of birth, age, gender, country of origin, country of birth, and passport details.

Novalife:
Shall mean and include Novalife Consultancy Private Limited, a company incorporated in India and having its registered office at Unit 831, Gera Imperium Star, 8th Floor, G-18, Patto, Panaji, Goa – 403001, India, together with its group, associate, subsidiary, affiliate and/or representative entities incorporated and operating outside India, as may be applicable from time to time.

Grievance Officer:
Shall mean the officer duly designated by Novalife in accordance with applicable law to address and resolve User grievances relating to the processing of personal data or any other matter arising under this Privacy Policy.

User / You:
Shall mean any natural person who accesses, browses, uses, or interacts with the Website in any manner whatsoever.

Website:
Shall mean the website currently owned and operated by Novalife, being https://novalifeforeignjobs.com/, and shall include any and all sub-domains thereof, unless expressly excluded by their own terms of use.

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SCOPE AND APPLICATION

This Privacy Policy applies to all processing of personal data by Novalife in its capacity as a recruitment agency operating in India, the EU/EEA, the UAE/Dubai, and South Africa, in compliance with the respective Data Protection Laws.

Where local laws impose stricter requirements, Novalife shall comply with the higher standard.

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PRIVACY POLICY

At Novalife, we are dedicated to upholding your privacy rights and empowering you with control over your personal data. The Privacy Policy is designed to inform visitors about how we collect, use, and protect personal information provided through our website.

We take your privacy very seriously and are committed to protecting your personal data. Please read this policy carefully to understand your rights and our responsibilities.

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WHAT INFORMATION DO WE COLLECT?

Novalife collects personal data voluntarily provided by you, including but not limited to your name, contact details, identification information, employment history, and other details shared when you register with us, express interest in our services, communicate with us, or interact via our website, social media, email, SMS, or other online platforms. We may also collect information from visitors accessing such channels.

In certain cases, we may request sensitive personal information such as health or medical records, police clearance certificates, biometric data (if required by employers or immigration authorities), in accordance with Article 9 GDPR, Section 11 of the Digital Personal Data Protection Act, 2023, Article 4 of UAE PDPL, and Section 26 of POPIA.

All personal data, including sensitive personal information, will be processed lawfully, fairly, and transparently, for specified and legitimate purposes, limited to what is necessary, and in compliance with applicable Data Protection Laws.

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PERSONAL INFORMATION PROVIDED BY THIRD PARTIES

Novalife may receive personal data about you from third-party sources, including but not limited to credit reference agencies, financial institutions, or your employer. Such data may be combined with information already held by Novalife to improve its service, personalisation, and user experience. Where required by applicable Data Protection Laws, your consent shall be obtained prior to contacting such third parties or processing such data.

Where the data constitutes sensitive personal data, Novalife shall ensure that you are informed of the necessity and purpose of its collection and the lawful basis for processing, and shall obtain your explicit consent prior to processing, in accordance with applicable Data Protection Laws.

Novalife may also collect technical information, such as your IP address, for purposes including location identification, website functionality enhancement, and service improvement, processed on the basis of legitimate interests, contractual necessity, or consent, as applicable.

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PERSONAL INFORMATION ABOUT OTHER INDIVIDUALS

If you provide Novalife with personal information relating to another individual, you confirm that you have the lawful authority to do so and that the individual has granted you consent to share their data with us. You further confirm that the individual has been informed of:

• The purposes for which their personal data will be processed, in compliance with applicable Data Protection Laws.

• Any potential transfer of their personal data outside their jurisdiction, including outside India, Dubai, South Africa, the European Economic Area (EEA), subject to appropriate safeguards as required under applicable Data Protection Laws.

• Their rights under applicable law, including the rights to access, rectify, erase, restrict, or object to the processing of their personal data, and to withdraw consent where processing is based on consent.

Where such data includes financial information or other sensitive personal data, Novalife will process it only on a lawful basis, including consent, contractual necessity, or legitimate interests, as provided under the provisions of applicable Data Protection Laws.

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MONITORING AND RECORDING COMMUNICATION

Novalife may monitor and/or record communications with you, including telephone calls, electronic messages, and other interactions, for purposes such as quality assurance, training, fraud prevention, and compliance with legal or regulatory obligations. Such processing shall be conducted lawfully, transparently, and proportionately, in accordance with the applicable Data Protection Laws.

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USE OF COOKIES

We use cookies to enhance your browsing experience and to gather certain information about how you interact with our site. This includes tracking the number of times you visit our website, which pages you view, as well as collecting traffic and location data. The information we gather helps us build a profile of our users, enabling us to improve the website and tailor it to better meet your needs. Please note that some of this data is aggregated or statistical, meaning it will not be used to identify you personally.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You can choose to enable or disable Cookies in your internet browser. If you choose to disable cookies, certain features of the website may not function as intended. To find out more about cookies, visit www.aboutcookies.org.

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HOW WE WILL USE YOUR INFORMATION

Novalife processes personal data to provide and manage our services, administer customer relationships, and ensure a secure and efficient user experience. Specific purposes include:

• Identifying and verifying individuals, including performing anti-fraud and security checks;

• Processing service applications, maintaining records, and providing customer support;

• Conducting customer profiling and usage analysis to improve and personalise services;

• Detecting, preventing, and investigating fraud or unlawful activities;

• Monitoring website usage and evaluating marketing campaign effectiveness;

• Contacting you, where consent is provided, regarding services, events, etc.

We may disclose personal data, in compliance with applicable law, to:

• Group companies, service providers, and contractors assisting in service delivery;

• Law enforcement or regulatory authorities, where required;

• Business partners engaged in providing or facilitating services;

• Government agencies, where necessary to meet legal obligations.

All processing and disclosures are carried out securely, lawfully, and only for legitimate purposes, in accordance with applicable Data Protection Laws.

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KEEPING YOUR DATA SAFE AND SECURE

We are committed to ensuring the security of your personal data and use appropriate technical and organizational measures to protect it. For example, we store your personal data on secure servers and implement industry-standard security protocols to safeguard it from unauthorized access, loss, or alteration.

While we make reasonable efforts to protect your personal data, you acknowledge that no method of data transmission over the internet is completely secure. As such, we cannot guarantee the absolute security or integrity of any personal data transmitted to or from you via the internet.

In line with the applicable Data Protection Laws, we strive to mitigate risks related to the processing of your personal data by taking all reasonable steps to ensure its confidentiality, integrity, and availability. However, if you have any specific concerns about the security of your data, we encourage you to contact us directly for assistance. Your privacy and data protection are important to us, and we are dedicated to addressing any concerns you may have.

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CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18 (“Minors”), and we do not knowingly collect personal data from Minors. If you are a parent or legal guardian and believe that your child has provided personal data to us without your consent, you must notify us immediately. Upon becoming aware that personal data of a Minor has been collected without verified parental consent, we shall take all reasonable steps to delete such data from our records in accordance with applicable law.

Where processing of a Minor’s personal data is based on consent and applicable law requires parental or guardian consent, such consent must be obtained and verified before any collection or processing occurs.

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CHANGES TO THE PRIVACY POLICY

Novalife reserves the right to change, alter, modify or add terms in this privacy policy as required by law or as and when it may deem necessary. You are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

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DISCLAIMER

Novalife shall not be held liable for any acts, omissions, misconduct, fraud, or disputes arising between users of the platform. All users are solely responsible for verifying the authenticity, accuracy, and legality of any information received from other users prior to entering into any engagement, transaction, or interaction.

In compliance with the Data Protection Laws, users remain fully responsible for safeguarding their own personal data. Any voluntary disclosure of personal information to other users is at the individual’s sole risk and may result in unauthorized access, misuse, or breach.

Novalife shall not be liable for any direct, indirect, or consequential loss or damage to data or systems arising from platform use. Any user found to have intentionally, negligently, or unlawfully caused damage to another user’s data, systems, or networks shall be subject to penalties, legal action, and compensation as per applicable laws.

By accessing and using the platform, you acknowledge and agree that Novalife bears no liability for user-to-user communications, interactions, or transactions, and that you remain solely responsible for protecting your personal data in compliance with applicable data protection legislation.:

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